You have some questions.
We have some answers.

How do I track my order?
Tracking links are e-mailed with your invoice once dispatched.
 
Alternatively, you can find your tracking link on our website:
1. Click ACCOUNT top right hand corner of our website.
2. Click MY ORDERS
3. Tracking link will be available next to your order number.
 
LTL: Please reach out to support@ascolour.com for LTL tracking.
Can I combine shipping costs for multiple orders?

Unfortunately, we are unable to combine multiple orders to be sent as one order. All orders that are placed through the website will go out with individual tracking links.

Do you ship internationally?
Yes, we have warehouses and stock available in the countries listed below:
 
Australia – www.ascolour.com.au
United Kingdom – www.ascolour.co.uk (Also services most of Europe)
United States of America – www.ascolour.com (Also services Canada)
 
For deliveries outside these regions we can fulfil most Asia Pacific countries from our NZ warehouse – www.ascolour.co.nz.
Where are your products made?
We manufacture our products in Bangladesh and China.

The majority of our cotton products (t-shirts, singlets etc) are made in Bangladesh. The majority of our fleece and acccessories are manufactured in China.
Do you offer relabelling?
We offer a relabelling service; however you must supply your own labels. Please visit our Relabelling page.
 
We do not offer a printing service, please visit our Printers Page for a directory of Printers/Decorators who use our garments.
Do you have any retail stores?

Although we have Retail Stores in other international regions, we don’t currently have any in the US.
We do however have a Showroom at our HQ in Carson, CA. For Wholesale accounts, by appointment only.

Can I have free samples?
Samples are to be purchased like normal orders.
 
You can return the samples if unworn and in resalable condition. Please see our Returns page.
 
Our recommendation is to view or try our products in store.
 
Find locations on our Stores page.
Can I pre-order from "coming soon" section?

No, however, you can register to be notified by e-mail when the stock arrives.

Can I cancel or change my order?
Due to the quick processing of our orders, there is a small window to cancel or change orders.
 
Please call us on (213) 213-5531 if you need to cancel or make an adjustment.
 
If we are unable to cancel the order in time it can be returned, please see our Returns page.
 
If the adjustments to your order are unable to be made, you can return the unwanted products and you will need to place a second order with an additional deliver charge for the extra garments.
Can I save my order?

No, orders cannot be saved.
What is your return policy for trade orders?